Whitecliffe College of Technology and Innovation

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Whitecliffe College of Technology and Innovation

Information for International Students

Code of Practice for the Pastoral Care of Students

Computer Power Plus has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students. Copies of the Code are available from the New Zealand Qualifications Authority (NZQA) website at www.nzqa.govt.nz


Full details of immigration requirements, advice on rights to employment in New Zealand while studying and reporting requirements are available from Immigration New Zealand, and can be viewed on their website at www.immigration.govt.nz

Eligibility for Health Service

Most international students are not entitled to publically funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. However this can be covered by Medical and Travel Insurance (see section below). Full details on entitlements to publically funded health services are available through the Ministry of Health, and can be viewed on their website at www.moh.govt.nz

Accident Insurance

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents, and temporary visitors to New Zealand, but you may still be liable for other medical and related costs. However this can be covered by Medical and Travel Insurance (see section below) Further information can be viewed on the ACC website at www.acc.co.nz

Medical and Travel Insurance

International students (including group students) must have appropriate and current medical and travel insurance while in New Zealand. Computer Power Plus can arrange medical and travel insurance for you through their default insurance provider Unicare at www.uni-care.org.nz

Computer Power Plus international students will be required to take out insurance policies for at least 13 – 16 months depending on their preferred qualification duration.

International Student Withdrawal and Refunds

Refund policies are established in compliance with the 1990 Education Act and provide the following::
  • If a student withdraws before commencement (defined as the first day of required attendance), he/she is entitled to a complete refund of any course fees paid.
  • If a student withdraws within 10 days after commencement (including weekends), he/she is entitled to a refund of any course fees paid reduced by the lesser of an administration charge of $500 or 10% of the course fees. If a student who withdraws has not paid any fees, he/she remains liable for 10% of the total fees amount. If a student has not paid their course fees to Public Trust, then the administration charge is payable to Computer Power Plus directly.
  • If a student withdraws more than 10 days after commencement, he/she is not entitled to any refund. If a student who withdraws has not paid any fees, he/she remains liable for the total fees amount.

Applications for refunds will be considered under the following categories. Most require supporting documentation.

Circumstances for Full Refunds

  • If New Zealand Immigration Services refuse to grant a student an initial visa for study in New Zealand or to extend an existing visa, the student is entitled to a 95% refund of the tuition fees (5% administration charge deducted).
  • If Computer Power Plus is unable to proceed with the programme offered to a student, the tuition fee is refunded in full.

Other Circumstances

  • If a student wishes to withdraw and/or does not attend the start of the programme and they give notice to Computer Power Plus up to two weeks after the programme starts, 75% of fees will be refunded.
  • NO refund will be given if a student withdraws after two weeks of the programme start date.
  • If a student wishes to transfer to another institution, notice must be received by Computer Power Plus a minimum of two weeks before the student’s programme starts, then 75% of paid tuition fees (less a fee of 25%) will be paid directly to that institution. An unconditional offer of place from the other institution will be required for the refund to be arranged.
  • exceptional circumstances of a compassionate nature after the withdrawal period and as approved by Computer Power Plus, may necessitate a student’s withdrawal from a programme. In these circumstances, the amount of fees refunded will be at the discretion of Computer Power Plus.
  • Supporting information must be supplied in writing.

Recognition of Prior Learning (RPL)

Computer Power Plus gives appropriate recognition to the prior learning of students where they have no formal certification or qualification attesting to their skills.

You must submit an ‘Application for RPL’ to the Education Team Leader or Enrolment Consultant at the time of enrolment.

Your application must include evidence that your level of knowledge, skill or attributes equates to what would have been obtained had you formally completed the course or recognised qualification that you are seeking RPL for. Evidence may include a portfolio of your work demonstrating your knowledge, skills and abilities and the evidence of an appropriately qualified referee.

To assist in the decision making regarding the relevance of your skills and knowledge to the curriculum, the Education Team Leader may additionally ask you to undertake a written, practical or oral test, or to participate in a panel interview.

Credit Transfer

When you believe that you have competency in a specific Computer Power Plus course achieved through previous study, you should provide the Education Team Leader with a copy of the relevant Academic Transcript complete with course descriptions. Without this evidence, Computer Power Plus will be unable to recognise this competency and you will be required to undertake the course.

Where there is a direct link between the qualifications, credit transfer may be approved. In instances where Credit Transfer is approved, you will be exempt from the Computer Power Plus course. You will qualify for the Computer Power Plus qualification, providing you meet all other course requirements.

The following requirements apply:
  • For our Level 5 and 6 programmes a maximum of two thirds of the programme may be credited by RPL and/or cross credit.
  • There is no limit to the amount of credit transfers that can be granted for Computer Power Plus (CPP) graduates from previously completed CPP qualifications.

Please Note:In instances where the student applying for RPL or Credit Transfer is international and enrolling from overseas, applications will not be considered or processed until such time as the student has arrived in New Zealand. Applications for RPL or Credit Transfer will not be processed remotely.

Attendance Requirements

Students are required to attend their programme at all times unless there are genuine reasons for any absences, and making satisfactory academic progress.

Accommodation Options

Below are some accommodation options for each city where our campuses are located. For assistance with your accommodation requirements please contact the Student Services Department at your campus.