Whitecliffe College of Technology and Innovation

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Whitecliffe College of Technology and Innovation

New Zealand Diploma in Systems Administration (L6)


Programme Overview

The aim of this new programme is to provide you with the opportunity to achieve a qualification in IT systems administration which meets industry needs for appropriately qualified information technology (IT) employees. The programme also provides students with the opportunity to gain a number of external Microsoft certifications.

Career Opportunities

Upon graduating you will have the skills and knowledge to gain employment in entry level roles such as IT technician, help desk, Tier 1 and 2 desktop support, systems administration, or in applications support. You will also have the background to progress into more advanced roles such as senior system administrator or application support analyst roles.

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Programme Structure

This diploma is a 120 credit programme, consisting of eight x 15 credit courses. These courses start every five weeks. The first 20 working days are the study days on the course. The last five days usually include a day each for revision and the final assessment, and days for study break.

Major Qualification Goals:

This qualification provides the essential core, professional and technical skills required to help you enter the IT industry in an IT Support role.

IT Core Skills

  • Behave with integrity as a responsible Information Technology professional, to contribute positively to society.
  • Apply communication, information design, personal, and interpersonal skills, clearly and professionally to enhance working effectiveness, efficiency, and quality outcomes in an organisational environment.
  • Apply project management tools and techniques to an IT related project, to analyse and solve problems.

Systems Administration Focused

  • Implement a range of technologies for systems and network services to meet organisational requirements.
  • Plan and implement automated system and application software deployment to support efficient organisational operations.
  • Plan, implement, and manage a directory service to meet organisational requirements.
  • Analyse a range of options and implement a solution to meet organisations data storage requirements.
  • Implement a server-based virtualisation infrastructure to support organisational requirements.
  • Analyse organisational requirements, implement a solution, and administer infrastructure for remote network access.
  • Manage and administer a messaging and collaboration service to meet organisational requirements.
  • Write scripts to automate standard system procedures.
  • Apply IT service management and change management processes and procedures to comply with organisational requirements.

Industry Certifications:

    This qualification offers training towards these internationally recognised IT certifications:

  • MCSA: Server 2016
  • CompTIA Project+


  • Full-time study: 34 Weeks + 6 weeks study break
    20 hours on campus/week - Monday to Thursday + 15 hours/week home study
  • Part-time study: 68 Weeks + 12 weeks study break
    10 hours on campus/week - Monday to Thursday + 7.5 hours/week home study (Note: Part-time study is only available to domestic students).

Choose to study in the morning, afternoon or evening shift. Saturday mornings are also available.

2019 Start Dates

  • Intakes are now closed for 2018.
  • Next intakes are 28 January and 4 March

Course content and learning outcomes

Professional Practice

  • Legal and regulatory considerations relevant to IT
  • Ethical decision-making
  • Professional conduct and codes of practice
  • Personal effectiveness
  • Information presentation techniques
  • Business context of IT, information systems, initiation and management of IT projects
Learning Outcomes:
  • Discuss legislation that relates to the IT industry
  • Explain the importance of ethical behaviour and evaluate the main ethical considerations facing IT professionals
  • Discuss the organisational context and impact of IT on business
  • Apply information presentation skills
  • Apply personal and interpersonal skills including, leadership, teamwork and relationship management
  • Develop and propose a solution to meet a business need
  • Understand role of information systems in an organisation and explain how they support organisational goals

Directory Services

  • Directory services concepts and installation
  • Directory services implementation
  • Configuration management concepts and implementation
  • Inter-organisational identity federation
  • Information rights management
  • System administration project
Learning Outcomes:
  • Analyse and plan a directory service to meet organisational requirements
  • Implement and manage a directory service
  • Write scripts to manage a directory service

Network Services

  • Public key infrastructure implementation
  • DNS implementation
  • DHCP and IP address management
  • IPv4 and IPv6 addressing
  • Servers and networks
  • Investigate and research network load balancing
  • Network connectivity
  • Advanced network infrastructure
Learning Outcomes:
  • Implement system and network services to meet organisational requirements
  • Configure DNS and DHCP services
  • Configure PKI services
  • Design and implement network services for an organisational network

Infrastructure Services

  • Storage solution technologies
  • High availability management
  • DFS implementation and management
  • Remote access solutions
  • System administration project
Learning Outcomes:
  • Analyse a range of storage solutions to meet organisational requirements
  • Implement storage systems
  • Analyse a remote access solution to meet organisational requirements
  • Implement and administer remote network access
  • Configure a VPN
  • Design and implement storage, high availability, and remote access solutions for an organisational network

Systems Deployment

  • Network server installation
  • Client operating system deployment
  • Applications deployment
  • Administer cloud applications
  • Research and investigate cloud-based system management
Learning Outcomes:
  • Analyse and plan an automated software deployment to support organisational operations
  • Implement operating system deployment to both thin and thick clients
  • Implement application deployment to both thin and thick clients

Messaging and Collaboration

  • Messaging and collaboration system management
  • Recipients management
  • Client connectivity
  • High availability and disaster recovery
  • Message transport and security
  • Cloud-based messaging and collaboration system management
Learning Outcomes:
  • Design and implement a collaboration service to meet organisational requirements
  • Configure an email system
  • Write scripts to administer a collaboration service

Cloud Infrastructure

  • Server-based virtualisation implementation
  • Containers
  • Virtual machines
  • Research and investigate cloud-based application services
  • Cloud-based storage
  • Cloud-based directory services
  • Virtual networks
Learning Outcomes:
  • Configure a server-based virtualisation infrastructure
  • Configure virtual networking and storage
  • Deploy virtual machines, operating systems and applications
  • Design and implement a server-based virtualisation infrastructure to support organisational requirements.

IT Management

  • PMI project management concepts and framework
  • Research and investigate PRINCE2
  • IT service management framework
  • IT service management plan
  • Project plan
Learning Outcomes:
  • Apply IT service management using an established framework to meet organisational requirements
  • Apply software licensing and compliance procedures
  • Apply project management planning, management and control techniques to solve business problems
  • Apply critical thinking and business skills to analyse an IT related project
  • Create a project plan


What do I need to start?

  • All Students: Must have completed the New Zealand Diploma in Information Technology Technical Support (L5) OR have equivalent skills and knowledge.
  • Have access to a desktop computer, laptop or tablet with broadband Internet connection for home study.
  • International Students: An additional English language requirement must also be met - IELTS 6.0 (with no band less than 5.5) or equivalent. Testing must have taken place with two years of qualification commencement. Students may be exempt from IELTS requirements if they can provide clear evidence that satisfies one of NZQA’s criteria for existing English proficiency. < See NZQA website for more details. (Note: CPP is a category 2 provider)

Programme Fees

If you are a first-time tertiary student and NZ citizen you may be eligible for FEES FREE study in 2019. For more details visit: www.feesfree.govt.nz

Fees include all campus based learning materials needed to successfully complete this diploma. External IT vendor certificate exams are not included.

Domestic Student Fees:

2019: $7,070  (GST inclusive).

If you plan to pay your fees by Student Loan and/or apply for a Student Allowance, you need to apply online at www.studylink.govt.nz and clicking on their APPLY NOW link. The application will work out what you are entitled to and will allow you to apply.

International Student Fees:

2019: $17,355   (GST inclusive).

How to Enrol

Apply to Enrol Online


Computer Power Plus specialises in IT training. You can study IT at one of our three training centres: Auckland, Wellington, Christchurch.