This programme prepares you to work in a range of entry level support roles in an organisation, which may include employment in roles such as computer technician, service desk or technical support or provide a pathway to further IT related study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
This diploma is a 120 credit programme, consisting of eight x 15 credit courses. These courses start every five weeks. The first 20 working days are the study days on the course. The last five days include a day each for revision and the final assessment, and days for study break.
This qualification provides the essential core, professional and technical skills required to help you enter the IT industry in an IT Support role.
This qualification offers training towards these internationally recognised IT certifications:
Student must pass these certification exams to be eligible for the Guaranteed Job offer.
Choose to study in the morning, afternoon or evening shift. Saturday mornings are also available.
Graduates of this diploma will have the skills and knowledge to work in roles such as computer technician, help desk and technical support officer, and entry level network administrator, network engineer, and applications support analyst roles.
Upon successful completion of the Level 5 Diploma students can further enhance their IT career opportunities with the following Level 6 Programmes in 2018.