The aim of this new programme is to provide you with the opportunity to achieve a qualification in IT networking which meets industry needs for appropriately qualified information technology (IT) employees. The programme also provides you with the opportunity to gain a number of external Cisco certifications. (This programme is pending NZQA approval)
Upon graduating you will have the skills and knowledge to gain employment in roles such as IT technician, service desk, desktop support, or entry level network administrator, network engineer, or network support roles. You will also have the background to progress into more advanced roles including network engineer, manager or analyst.
This diploma is a 120 credit programme, consisting of eight x 15 credit courses. These courses start every five weeks. The first 20 working days are the study days on the course. The last five days usually include a day each for revision and the final assessment, and days for study break.
Major Qualification Goals:
This qualification provides the essential core, professional and technical skills required to help you enter the IT industry in an IT Support role.
IT Core Skills
- Behave with integrity as a responsible Information Technology professional, to contribute positively to society.
- Apply communication, information design, personal, and interpersonal skills, clearly and professionally to enhance working effectiveness, efficiency, and quality outcomes in an organisational environment.
- Apply project management tools and techniques to an IT related project, to analyse and solve problems.
- Apply advanced wireless and switching configuration and troubleshooting techniques to resolve switching and routing issues for organisational networks.
- Apply routing configurations and troubleshooting techniques to implement and maintain networks.
- Analyse the impact of convergence on network infrastructure and implement unified communications to maintain acceptable organisation service levels.
- Apply specialised knowledge of networking protocols and technologies to configure, maintain and monitor networks.
- Analyse and implement advanced network security to protect and secure assets and to meet best practice and organisational requirements.
- Analyse networking performance scenarios and recommend remedial actions to maintain acceptable organisation service levels.
- Analyse and document requirements for routing, switching and server infrastructure to support IT infrastructure planning.
- Apply IT service management and change management processes and procedures to comply with organisational requirements.
- Full-time study: 34 Weeks + 6 weeks study break
20 hours on campus/week + 15 hours/week home study
- Part-time study: 68 Weeks + 12 weeks study break
10 hours on campus/week + 7.5 hours/week home study (Note: Part-time study is only available to domestic students).
Choose to study in the morning, afternoon or evening shift. Saturday mornings are also available.
2018 Start Dates
Course content and learning outcomes
- Legal and regulatory considerations relevant to IT
- Ethical decision-making
- Professional conduct and codes of practice
- Personal effectiveness
- Information presentation techniques
- Business context of IT, information systems, initiation and management of IT projects
- Discuss legislation that relates to the IT industry
- Explain the importance of ethical behaviour and evaluate the main ethical considerations facing IT professionals
- Discuss the organisational context and impact of IT on business
- Apply information presentation skills
- Apply personal and interpersonal skills including, leadership, teamwork and relationship management
- Develop and propose a solution to meet a business need
- Understand role of information systems in an organisation and explain how they support organisational goals
Routing and Switching
- Basic Ethernet LANs technologies
- VLAN concepts and protocols
- Spanning Tree Protocol and switching issues
- IPv4 Addressing and subnetting
- IPv4 Addressing and routing concepts
- IPv4 routing protocols
- Networking Project
- Apply advanced switching techniques to resolve switching issues
- Configure VLANs to isolate traffic
- Apply routing techniques to maintain networks
- Configure routing protocols to implement networks
- Analyse and design an IP network to implement an organisational network
- Automatic IP addressing using DHCP
- External routing using BGP
- IPv6 addressing and subnetting
- IPv6 addressing and routing
- IPv6 routing protocols
- WANs technologies
- Investigate and research fault tolerant routing using HSRP
- Ethernet LANs, IP addressing, routing, and routing protocols
- Implement routing and switching configurations to maintain networks
- Use troubleshooting techniques to resolve routing and switching issues
- Analyse networking scenarios to recommend remedial actions
- Create technical documents
- Analyse LANs and WANs to support IT infrastructure
- Design and implement LANs and WAN
- Filtering traffic with access control lists
- Securing networks using NAT
- Securing access to devices
- Device and network management
- Quality of Service (QoS) concepts
- Cloud computing and SDN technologies
- Networking project
- Configure traffic filtering to protect IT assets
- Implement advanced network and mitigation techniques to secure assets
- Apply knowledge of Cloud Computing and SDN
- Design and document network requirements to support network planning
- Monitor networks using appropriate tools
- Design and implement security for a medium sized network
- Investigate and research radio frequency signals and standards
- Wireless Antenna Hardware
- 802.11 Frames
- Wireless Coverage and Interference
- Wireless Architectures
- Wireless LAN Controller-Based Deployments
- Wireless Client Roaming
- Wireless LAN Radio Management
- Wireless Security
- Wireless LAN problems and solutions
- Apply advanced wireless techniques to resolve networking issues
- Apply protocols and technologies to configure wireless networks
- Design and implement a wireless network
- Unified voice communications concepts
- Unified voice communications management
- Endpoints and users
- Telephony features
- Messaging and telepresence
- Voice network management and troubleshooting
- Analyse the impact of convergence on a network
- Design and implement unified communications to meet organisational requirements
- Research and investigate security concepts and threats
- AAA implementation
- 802.1X authentication
- VPNs and IPsec implementation
- Network traffic and devices monitoring
- Secure routing protocols
- Mitigation technology for threats
- Firewall implementation
- IPS basics
- Configure firewalls and VPNs to protect IT assets
- Explain network threats and mitigation techniques
- Analyse and implement network security to meet organisational requirements
- Analyse threats using appropriate tools
- Configure secure routing and switching
- Design and implement advanced network security for a LAN
- PMI project management concepts and framework
- Research and investigate PRINCE2
- IT service management framework
- IT service management plan
- Project plan
- Apply IT service management using an established framework to meet organisational requirements
- Apply software licensing and compliance procedures
- Apply project management planning, management and control techniques to solve business problems
- Apply critical thinking and business skills to analyse an IT related project
- Create a Project plan
What do I need to start?
- All Students:
Must have completed the New Zealand Diploma in Information Technology Technical Support (L5) or have equivalent skills and knowledge.
- Have access to a desktop computer, laptop or tablet with broadband Internet connection for home study.
- International Students: An additional English language requirement must also be met - IELTS 6.0 (with no band less than 5.5) or equivalent. Testing must have taken place with two years of qualification commencement. Students may be exempt from IELTS requirements if they can provide clear evidence that satisfies one of NZQA’s criteria for existing English proficiency. < See NZQA website for more details. (Note: CPP is a category 2 provider)
Programme Fees Guide
Fees include all campus based learning materials needed to successfully complete this diploma. External IT vendor certificate exams are not included.
Domestic Student Fees:
2018: $6,931 + $500 enrolment fee
If you plan to pay your fees by Student Loan and/or apply for a Student Allowance, you need to apply online at www.studylink.govt.nz
and clicking on their APPLY NOW link. The application will work out what you are entitled to and will allow you to apply.
International Student Fees:
2018: $17,500 + $500 enrolment fee (GST inclusive).
How to Enrol
Apply to Enrol Online
Computer Power Plus specialises in IT training. You can study IT at one of our three training centres: Auckland, Wellington, Christchurch.